Medical worker examining something.

our approach

We have the programs, processes, and systems in place to get your projects started and launched on time, allowing you to focus on the things that matter most to your business.

Medical worker examining something.


We know our components and finished devices are used to save or enhance the lives of patients every day. Because of that, we’ve developed a culture of continuous improvement, robust systems, and proven processes to ensure reliable, consistent performance. Our commitment to excellence is at the heart of our interactions with customers, suppliers, and coworkers. Our quality mantra is “Quality for Life.”

Lean 2 Life graphic.

Operational Excellence

Our Operational Excellence program is integral to our culture. From the leaders of our facilities to each and every associate, we are dedicated to the principles of Lean: maximizing customer value while minimizing waste. We’re always striving to improve quality and customer service, optimize processes, and foster innovation. At Viant, we take pride in bringing our customers’ innovations to life faster and more efficiently.

Ecovadis 2023 silver sustainability rating award logo.

Sustainability You Can Count On:

At Viant, we recognize that a big part of being the industry’s most trusted design and manufacturing services partner is conducting our business with sustainability in mind. For us, that means not only thinking about how we can better our environment, but also how we can improve the health and well-being of our associates, the patients we support and the communities we are a part of.

In support of our efforts, we recently received a silver rating from EcoVadis, the world’s largest provider of business sustainability ratings. This rating places Viant in the top 25 percent of companies across all industries and scored in the top 6% within our industry.* This award recognizes sustainability efforts across four key categories – environment, ethics, labor and human rights, and sustainable procurement.

*medical and dental instruments and supplies

Warehouse full of boxes.

Agility Unlocked Through Foundational Systems

Our established hierarchy of systems and processes are the building blocks of successful programs for our customers. These mature systems ensure successful transfers and new product introductions. Beyond launch, we can help you streamline your supply chain, improve quality, and implement Lean principles.

High Performance graphic.

Program Management

We have a proven process to get your product launched on time and on budget. Our program managers leverage our ViaLaunch™ New Product Introduction & Transfer Process — a systematic, proactive approach to developing and executing a clear plan to take your program from concept — or any phase — to launch. At Viant, we collaborate to leverage our collective experience to proactively identify risk, address real-world issues that could cause delays and track concrete actions. It’s all about speed to market and program success.

Manufacturing Transfers

Our dedicated medical device engineering team focuses on manufacturing transfers, applying their expertise to minimize risk. Whether the transfer originates from your facility, a supplier’s facility, or a Viant product development area, we follow a disciplined process to ensure smooth and efficient transitions. We’ve successfully completed many manufacturing transfers to Viant facilities — on-time and on-budget.

New Product Introductions (NPI)

Starting with our ViaLaunch kickoff, our proprietary NPI and transfer process is built on the foundational Project Management Institute (PMI) process. We’ve added enhancements to provide a better customer experience, including greater visibility and control, and ultimately, better results.

Supply Chain Management

We can help you streamline your supply chain, reduce costs, and shorten lead times. We thoroughly qualify our suppliers to ensure they share our commitment to quality and sustainability. Let us manage your supply chain, so you can focus on exploring new medical technology innovations.

  • Managing customer inventory through replenishment programs
  • Made-to-order
  • Configure-to-order
  • Made-to-stock
  • Alternate and local sourcing
  • Value engineering
  • Process improvements
  • Sales and operations planning
  • Supplier development processes
  • Operational excellence in supply chain


Have a tough question? We’re ready. Challenge us with your complex problems, today.